Shipping, Policies & Disclaimers
Summon us at WVStudio@Ravenwyck.org
if you have any further queries~
Wholesale orders are $100.00 minimum. We do list retail sales on items from time to time, please sign up for email updates for the latest product releases.
We currently use PAYPAL for processing payments at this time. You can use credit and bank cards through this checkout without having to have a PayPal account, just follow prompts when checking out. If you should have any difficulties please contact me asap for assistance.
We usually ship on Fridays each week, if you are in need of something to be shipped immediately after payment confirmation please contact me for arrangements. I will only ship when I have confirmation that your payment has been processed fully. I ship First Class USPS (upon request) with tracking and Priority with insurance at an additional flat rate fee in the US. I do not accept returns~ only shop credit or equal exchange for another product. I do not accept returns on custom orders unless something is damaged during shipping. You may exchange an item if approved for an in shop credit or exchange in items. Shipping fees are not refundable and you will pay for any new charges if applicable.
International shipping is USPS first class with tracking. You as purchaser are liable for any or all costs through customs such as fees, duties or other monetary tax costs, if they apply them. Usually there are no fees but do check with your customs if you feel they may be applied to your package.
I am not responsible for lost, stolen or damaged items or packages. Insurance can be added for an extra fee, please contact me prior to purchase for fees.
To date I have never had a damaged or lost parcel. I project that this will remain the case for the future. ;)
****Items sold as spiritual curios and I make no claims of medical or healing powers. ANY products used are done so solely at your own risk and responsibility upon purchase. Any holistic suggestions are not to replace medical or psychological treatments or care. Always consult your physicians or holistic practitioner before use. Discontinue using any products if any irritations occur. Keep products from pets and children. Burn candles and incense in a safe, we'll ventilated area under constant supervision, never leave them unattended. Always read labeling fully before using any products, safety first. Do not consume any oils, herbs or other ingredients. **** You the consumer take full legal responsibilities when purchasing from this web store.